 Rates are dependent on the services you require. Please refer to "Terms of Agreement" below for additional important information.
Hourly Billing
Hourly billing is processed in 1/4-hour increments.
Standard hourly rate: $35 per hour. Special project and web design will require different biling rates and will be
disclosed at the time the details of the project are decided upon.
Monthly Retainer
Retainer plans are an effective option as you are guaranteed a dedicated number of hours per month and have the flexibility in how you use your hours. Retainer plans must be purchased and paid in full by the first of the month when services will be used. Hours must be used
during the month of purchase . Unused hours are not forwarded or refunded.
Plan 1
5% Discount -10 hours a month - $332.50
Plan 2
10% Discount - 20 hours a month - $630.00
Plan 3
15% Discount – 30 hours a month - $892.50
Any hours in excess of your retainer plan will be entitled to the same discounted rate as the plan originally purchased.
TERMS OF AGREEMENT
Working
Hours of operation: 8:00 a.m. to 6:00 p.m. (Eastern Standard Time), Monday thru Friday. Any contact outside of these hours will be on a call back basis.
A signed agreement outlining a quote, payment details, and scope of work is required prior to commencement of each project.
In the event that a project goes beyond the original agreed upon quotation, the Client will be notified immediately of the additional time and cost necessary to complete the project.
Work will be delivered via e-mail, fax, and snail-mail. When applicable other delivery alternatives may be utilized.
Project turnaround is typically 24-48 hours. Any project required in less than 24 hours may be considered a rush project and subjected to an additional 20% rush rate on top of the standard hourly rate. If mutually agreed upon in advance the rush rate may be waived.
Work must be presented in a legible format. Failure to do so may result in extra time and cost needed to complete the project to your satisfaction.
All work will be returned "as is" and final proofreading will be the Client's responsibility. Any errors found and returned to us within 48 hours will be corrected free of charge.
Financial
All fees are charged in 1/4-hour increments; Time Tracking Software is used to track project time.
Payment is honored thru Paypal and company check that has to clear before work will commence for any first time
client or any client that has previously had a returned check. Returned checks
are subject to a $35.00 return check charge.
Hourly standard rate: a 50% deposit will be required prior to the start of any work, with the balance due and payable upon completion. Invoices are sent out weekly and are due Net 10. Invoices not paid in full by the due date will be subjected to a 2.5% service charge on the remaining balance. No other work will be accepted by the Client until all balances are paid in full.
Monthly retainer: retainer plans must be purchased in advance and paid in full by the first of the month the hours will be used. Hours must be used during the month of purchase. Unused hours are not forwarded or refunded.
Additional charges: rush rate is considered a turnaround of less than 24 hours and may be subjected to an additional 20% on top of the standard hourly rate. After hours, which includes evenings and weekends, may be subjected to an additional 25% on top of the standard hourly rate.
Materials costs (i.e. paper, labels, envelopes, etc.) will be passed on to the Client.
Confidentiality
All Client information will be held in trust and confidence and will not be disclosed to a third party without Client's consent.
|
